Fix 360 Degree Video Not Working Issue On PC & Android

This article will provide you the complete information regarding 360 degree video not working issue. Therefore, if your 360 degree video is not working on your PC, Android phone or YouTube then you must check out this optimized post.

Here, I have specified a number of solutions to troubleshoot YouTube 360 degree video not working issue in different scenarios.

So, without any further delay let’s move ahead:

Part 1: What Is the 360 Degree Video?

The 360-degree video is a video clip that can be easily watched from all the possible directions via simple dragging. This kind of video is also known as immersive or spherical video.

Nevertheless, 360-degree videos are shot by omnidirectional cameras in order to record the view of every direction at the same time.

Now, you must be willing to know – Why is my 360 video not working and how to fix this problem, right? Don’t panic, read the below sections to get the answer to these questions.

Part 2: Why “360 Degree Videos Are Not Working”?

There could be numerous causes that can lead to the YouTube 360 degree video not working problem.

So, below I have listed the major reasons that can cause this issue. Let’s take a look:

1. Outdated graphic drivers
2. Because of an incompatible browser
3. If the hardware acceleration isn’t enabled
4. Due to an Outdated YouTube app
5. Corrupted 360 video file
6. Cache & temporary file, etc.

Part 3: How To Solve 360 Degree Video Not Working Issue?

Here I have discussed different fixes to solve 360 degree video not working in various situations. So, you can try the below solutions according to your situation and need. Once try them.

• Fix 360 Degree Video Not Playing On Computer

• Fix 360 Degree Video Not Playing On YouTube

• Fix 360 Degree Video Not Playing On Android

Fix 360 Degree Video Not Playing On Computer

Fix #1: Update The PC’s Graphics Drivers

Many times, the system driver issues such as outdated graphic drivers can cause several kind of problems for the users. In such a case, updating the graphic card drivers can help to repair the corrupt video file problem, to do so follow these steps:

Step 1: First of all, ensure that you’ve the newest graphics driver presented for an installation.

Step 2: On your PC, go to the Device Manager.

Step 3: On a left panel, go to the Display Adapters and expand it,

Step 4: After this, right-click the installed graphic card and choose option Update the Driver Software.

Step 5: Now, a new graphic driver will install once you reboot your system.

Fix #2: Play In The Compatible Web Browser

The 360 videos only play in the web browser that supports the HTML 5 format. However, if you’re unable to play your videos in another browser, it means the browser you’re using does not support the 360-degree file format.

You can play your 360-degree videos smoothly in the Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera, etc.

Fix #3: Turn On A Hardware Acceleration On Windows

Another way that you can try to repair 360 degree video not working issue is – enable the Hardware Acceleration. It is a feature which is already disabled on the Windows PC.

Therefore, just enable this feature by following the below-given steps and solve the 360 degree video not playable issue:

Step 1: Launch Control Panel.

Step 2: Select the option Large icons beside View by which you can see on a top right side of your screen.

Step 3: Tap on a Display option.

Step 4: In the fourth step, click the option Change a display settings.

Step 5: Click on an option Advanced settings.

Step 6: Go to a Troubleshoot tab.

Step 7: Slide a Hardware Acceleration slider to the right side in order to set it ON.

Step 8: Tap on OK. Next, restart your PC and try to play the 360 videos on your browser.

Also Read – 11 Fixes: VLC Not Playing YouTube Videos!

Fix #4: Update The Browser

Updating the web browser to the latest version is another helpful that you can try to deal with such an issues. Here are the simple steps which you can follow to update the browser.

• At first, click on Customize a Google Chrome option that is located in a top right side of your browser.
• In the second step, click on the Help
• After that, tap on About a Google Chrome.
• Chrome will now check for the new update and try to install it.

• Once it has been updated, press the Relaunch option to start the browser.

Fix 360 Degree Video Not Playing On YouTube

Fix #1: Update The YouTube Application

If you are using an outdated version of YouTube app then it’s likely to face YouTube 360 degree video not working issue.

To deal with this issue, you need to update your YouTube app by following the below given steps:

• Open the Google Play Store app on your phone.
• Then, look for the YouTube app in the search box
• If any latest update is available for the app then hit the Update button.

Fix #2: Reinstall The YouTube Application

Uninstalling & reinstalling the apps usually helps to resolve various kinds of app related issue. Since your YouTube 360 degree video is not working, try to fix this issue by reinstalling the YouTube app.

Here’s how to do so:

Step 1: Go to the Settings app

Step 2: Select the Apps and Notifications

Step 3: Scroll down to YouTube application >> Tap on the Uninstall >> OK

Fix #3: Clear Cache Files In YouTube Application

Sometimes, cache files could lead to unexpected errors and bugs in the application as well as in devices. So, it’s possible that your YouTube application cache may responsible for not playable 360 degree videos.

Simply, clear the cache files of your YouTube app to resolve this issue.

Here is how you can do so:

• On your mobile, go to the Settings >> Apps
• Tap on YouTube and then Storage option >> Clear cache.

• Afterward, try to play your 360 videos in your YouTube app.

After completing these steps, the 360-degree videos not working issue should be fixed.

Also Read – [7 Fixes] This Video File Cannot Be Played Error Code 224002

Fix 360 Degree Video Not Playing On Android

Fix #1: Check An Internet Connection

Your 360-degree video might not playable because there is insufficient mobile data/WI-FI isn’t working properly. Therefore, you need to check the connection of the internet, after that try to play your 360 videos.

But, if there is no issue with the internet connection, proceed to try the next method.

Fix #2: Restart your Android Device

Most of the Android phone users have reported that restarting the phone had helped them solving several issues and glitches on their phones. So, here I would also like to recommend you restart your mobile. Since a simple rebooting can also help you to shot video not playable issue on phone.

Fix #3: Update Your Smartphone

There is a huge possibility that 360 degree video not working Android issue might occur due to the outdated version of your phone. So, you need to check whether your device needs to update or there is any latest update available or not. To do so, try these simple steps:

Step 1: Ensure your phone is connected through the Internet.

Step 2: Open the Settings >> go to the “About Phone”.

Step 3: Now, check for the Updates. Here, if you can see any newest update’s available, then an “Update” option will appear on your screen. Click on it.

Step 4: After installing the latest update, restart and Install the System Software. Click on it.

Fix #4: Calibrate Gyroscope

Well, if you have a smartphone with Gyroscope then a sensor may not be rectified correctly. Calibrating the sensor might help you to deal with YouTube not recognizing 360 videos. Here are the simple steps to calibrate a sensor.

Step 1: Open the Settings app on your Android phone.

Step 2: Next, click on the Accessibility option.

Step 3: After this, you can see the option Gyroscope calibration.

Step 4: Choose that option in order to calibrate a Gyroscope.

Step 5: Now try to play and watch your 360-degree recordings in your video app.

Recommended Solution To Fix 360 Degree Video Not Working Issue

If you are unable to fix 360 degree video not working issue even after trying so many fixes then it’s possible that your video file get corrupted due to some reason. In such a situation, you need to use most powerful and reliable Video repair Tool.

It is one of the best programs that support almost all the popular video formats such as MP4, MOV, AVI, AVCHD, WMV, and other files including the 360-degree files. You can simply use this feature-loaded software without any technical skills.

* Free version of this program only previews repaired videos.

Besides that, it has a simple repairing process that doesn’t affect the properties or resolution of a video file. So, without any delay, quickly download and install this tool & try the given step-by-step guide to fix 360 degree video does not work.

Step 1: Download, install and launch Video Repair software on your system. Click on 'Add Files' to add corrupted video files.

Step 2: Click on 'Repair' button to begin the repairing process. This start repairing your added video files one by one.

Step 3: You can click on 'Preview', in order to preview the repaired video file within the software and click on 'Save Repaired Files' button to save the repaired videos at desired location.

Part 4: FAQ (Frequently Asked Questions)

How Can I Watch 360 Videos On My PC?

In order to watch the 360-degree videos on your computer, you need to install and open Movies and TV applications on your Windows system. After that, go to the section ‘360° videos’ >> tap on the video and start playing & watching it.

Can VLC Play 360 Videos?

Well, the answer is yes. VLC is a free open source player which has the ability to play multimedia files along with the 360 degree videos without any difficulty.

How Do I Enable 360 Video On YouTube?

You can enable 360 videos on your YouTube by following the below simple steps:
• Download, install and then open YouTube application.
• Search for the 360 videos or Virtual Reality.
• After this, look for two dots type icon to get the right channel.
• Choose the VR or 360 degree video.
• Then, click on the play button to start playing the video.

Part 5: Time to Wrap Up

Now, it’s time, to sum up…

After going through this troubleshooting guide, now you must have learned how to solve 360 degree video not working Android, PC, or YouTube. You can try any of these solutions to fix YouTube 360 degree video not working problem without any technical skills.

However, if you want an instant way to troubleshoot this problem, you can try the best Video Repair Software.

Hopefully, you find this post helpful. Good Luck!