[Fixed]: Transcend USB Pen Drive Not Detected/Not Recognized

By | March 13, 2018

How To Troucbleshoot Transcend Pen Drive Not Recognized Issue

Have you ever experienced a situation – you connect your transcend USB pen drive to your Windows computer and you see that your Transcend USB flash drive is not detected/recognized or USB flash drive is not working properly in Windows 10/8/7/XP computer.

There have been many Transcend USB Pen drive users out there encountering with same problems.

Hence, I have decided to provide solutions that will help users to fix Transcend USB Pen drive not detected/not recognized. Transcend JetFlash Online Recovery Tool is effective in fixing this issue, and hence you must try it.

Additionally, you can use Transcend USB Pen Drive Data Recovery Tool to recover data from Transcend pen drive not detected, not recognized or not working.  

Tip: When you face such issue of pen drive not detected or not recognized, then the very first step you must take is to recover important data from it. The best and suitable solution to recover data from not detected/not recognized Transcend USB pen drive is to use third-party Photo Recovery tool.

It will help you to:

  • Recover inaccessible, lost, deleted or missing photos, videos and audio files from unrecognized or undetected transcend USB pen drive.
  • Also retrieve digital media files from corrupted, virus infected, formatted Transcend pen drive.
  • Support all models and types of Transcend, SanDisk, Lexar, Kingston, Sony, Samsung, HP, Toshiba and all other brands of pen drive available in market.
  • 100% read-only program. Safe, secure and easy to use.

Free Download Transcend USB Pen Drive Data Recovery Tool

Free Download Photo Recovery for Windows Free Download Photo Recovery for Mac
* Free version of the program only scans and previews recoverable objects.

As I have mentioned that there are many users encountering similar kind of issue. Just check out the below practical scenario.

Practical Scenario: User Transcend USB Pen Drive is Not Recognized by Windows Computer

8 GB Transcend USB drive not recognized

i hav transcend pen drive 8gb

i installed windows 7 on my pc

when i plugged device it shows usb device not recgnise..

all drivers bios r up to date.. latest r installed..

why is it so?

motherboard is intel DP55WG RAM 4GB DDR3 INTEL I5 750M PROCESSOR..


– Original Post From Windows 7 Forums

But what are the reasons that makes Transcend pen drive to not detect or recognize?

Following could be the possible causes!

Causes That Makes Transcend Pen Drive To Not Detect or Not Recognize

  • Abruptly removing/ejecting Transcend pen drive from computer without selecting the option of “Safely Remomal”.
  • Sudden system shutdown while data transfer to/from Transcend was in progress. System shutdown can occur due to power failure.
  • Virus infections to USB flash drive when you connect them to multiple computers that might be infected with virus or malware.
  • Other causes can be file system errors, malfunction of USB flash drive or another software conflict can make USB flash drive to not detect/recognized.

After any of the above-mentioned scenarios, Transcend USB pen drive may fail to get recognized or detected and it may completely stop working.

At such situation, if you do not have backup then you must first think to retrieve valuable data off the pen drive, because you may lose them.

So, how to recover data from Transcend USB Pen drive?

Just find the best solution mentioned-below!

Additional Reading: Complete Steps To Fix ‘USB Drive Detected But Not Accessible’ Issue

Transcend USB Pen Drive Data Recovery: Recover Data From Unrecognized/Undetectable Transcend USB Pen Drive

The world’s best and suitable Transcend USB Pen Drive Data Recovery is Photo Recovery software. It will help you to restore/recover inaccessible, lost, erased, formatted, deleted digital media files such as photos, videos and audio files from unrecognized or undetectable Transcend USB pen drive.

The software is available for both Windows and Mac computer.

Download Photo Recovery For Windows Download Photo Recovery For Mac

This Transcend Pen Drive Data Recovery also recovers digital media files from SanDisk, Lexar, Toshiba, Sony, Samsung, Kingston and other various Pen drive brand that is available in market.

Now, below find out the step-by-step guide on how to recover data from undetectable Transcend USB pen drive.

Additional Reading: How to Fix “Seagate External Hard Drive Not Recognized” Without Losing Data

Steps To Recover Data From Undetectable/Unrecognized Transcend USB Flash Drive

Step 1 – Install "Photo Recovery" software and launch it on your computer. Click on "Recover Photo, Audio & Video" tab to recover photos, videos and audio files from any SD card, external USB drive or computer hard drive. Connect the media to your computer and then perform the process.

Stellar Photo Recovery Screenshot 1

Step 2 – Select the drive from which you want to recover files. All the hard drive and external media will be shown in the list. Now select the desired drive to scan and then click on "Scan" button.

Stellar Photo Recovery Screenshot 2

Step 3 – Once you click on "Scan" button the software will show that scanning is in progress. The software will search for all multimedia files from your selected drive or attached media.

Stellar Photo Recovery Screenshot 3

Step 4 – After scanning, all the files that are found in the selected volume, hard disk or other storage media devices are listed. You can now select the files to preview them and then you can click on "Recover" button to finally save them on your computer.

Stellar Photo Recovery Screenshot 4

Once, you successfully recover data from the pen drive, you then move forward to troubleshootTranscend USB Pen Drive Not Detected/Recognizederror, so that you can re-use it without any issue.

So, here we go!

Solution 1: Connect Transcend Pen Drive To Another PC or Mac

Sometimes, the USB port of your system does not work properly or the USB port itself is damaged.

So, if you notice that USB flash drive light is blinking but it is not getting read by the system, then you can try to connect pen drive to another system and check if it is getting recognized. Or you can try another USB port to connect the pen drive to your PC.

You can also try to reboot the PC and retry to connect your USB pen drive once again.

If it works – it is good. If it does not, then follow next solution.

Additional Reading: [Solved]: Pen Drive Show Empty Even When Data Exists!

Solution 2: Scan Transcend Pen Drive With Virus Cleaner/Anti-Virus Software

If you are confident enough that virus has infected your Transcend pen drive and because of this reason, the drive is not getting readable by the system, then you can use Virus Cleaner or Anti-virus software. This antivirus will help you to scan and remove all viruses from your pen drive and PC. After this, you can format the USB flash drive to make it recognize.

Note: Apply this solution only when you are confident that virus infection has made your Transcend pen drive unrecognizable, or else skip this solution.

Solution 3:  Unhide Hidden Devices To Make Transcend Pen Drive To Get Recognized

  • On your PC click Start. In search address bar type devmgmt.msc and hit Enter.
  • Hover mouse to View and select Show hidden devices.
  • Next expand all notes just by clicking on + (plus) symbol.
  • If you find any greyed entries, then right click on it and select Uninstall.
  • Now Reboot PC and try to connect Transcend pen drive.

Additional Reading: Learn To Recover Write Protected SD Card Data

Solution 4: Uninstall Pen Drive Driver To Fix Transcend Pen Drive Undetectable Error

  • On your PC, click Start. In search address bar type devmgmt.msc and hit Enter.
  • This will open Device Manager. Expand Universal Serial Bus controllers and check if any device is showing as unrecognized.
  • If it shows unrecognized, then delete or uninstall the drive by going to the driver tab and then check whether Transcend pen drive display up in My Computer or not.
  • If it doesn’t display up, then restart or reboot your PC. If Transcend pen drive shows but later it get disappeared, then open Disk Management and change the name of your Transcend pen drive only.

This will solve all the problems.

If you still face the same problem, then follow the Transcend recommended solution mentioned below. I hope the below solution will definitely going to help you to troubleshoot Transcend pen drive not recognized or not detected issue permanently.

Solution 5: JetFlash Online Recovery: The Official Transcend USB Pen Drive Repair Tool

You can use the official Transcend Pen Drive Repair Tool, known as Jetflash Online Recovery, when your PCs doesn’t detect, recognize your Transcend USB flash drives or when flash drive doesn’t work properly, including pen drive.

Transcend JetFlash Online Recovery Tool

This JetFlash Online Recovery is developed by Transcend itself and it is made particularly for Transcend USB flash drives. This Tool will help you to troubleshoot the problem. It will help you to repair your Transcend flash drives when it is no longer recognized or detected by Windows computer. It restores your flash drive to its factory default settings.

Note: The repair process delete all data saved on your flash drive, hence, it is recommended that you must recover (use Photo Recovery mentioned above) or backup data before using JetFlash Online Recovery.

You Might Also Be Interested In:

Steps On How To Use JetFlash Online Recovery To Repair Transcend USB Flash Drive Not Recognized/Detected

Step 1: Download JetFlash Online Recovery from its official website: https://www.transcend-info.com/Support/Software-3/

Step 2: Connect your Transcend pen drive to computer and then launch Transcend Repair Tool.

Step 3: First you will be asked to select the capacity. So, select the pen drive capacity and then click “OK”. After this the tool will start the checking the flash drive and connecting to the internet.

Step 4: You will see two options – 1: Repair drive and erase all data. 2: Repair drive and keep existing data.

Transcend JetFlash Online Recovery To Fix Unrecognized USB Flash Drive


Note:  To solve Transcend USB flash drive not detected or not working problem, only erasing all data can help.

Step 5: So, you have to select the option 1 that is “Repair drive and erase all data” and then click on “Start”.

Step 6: Now Your USB flash will be formatted. You have to just wait until the format process complete. Once completes, click on “Exit” and unplug your USB drive.

Repair Transcend USB Pen Drive Undetectable Issue With JetFlash Online Recovery Tool


Now connect your Transcend USB pen drive back to computer. You should now will not encounter any issue and your Windows computer will immediately detect your drive.

Note: If format fails or your problem is not solved, then it is recommended that you must contacts Transcend Customer Service.

Additional Reading: Hard Drive Shows 0 Bytes With No Files/Folders? Here’s How To Fix It!

Precaution Tips

  • Never remove/eject Transcend pen drive abruptly from your computer. Always use “Safely Removal” option and then disconnect it.
  • Always keep backup of your pen drive data to another external storage device such as PC, Mac or external hard drive.
  • Do not connect your USB flash drive to any computer or device that is compromised or infected with virus or malware.


So, from this article post you have learned the various solutions and I am confident enough that it had helped you to fix unrecognized or undetectable Transcend USB Pen drive. The most recommended solution is to use Transcend JetFlash Online Recovery tool.

However, it is also important to recover digital media files from the pen drive and it can be done with the use of photo recovery software.

Free Download Digital Media Recovery

[Fixed]: Transcend USB Pen Drive Not Detected/Not Recognized
Article Name
[Fixed]: Transcend USB Pen Drive Not Detected/Not Recognized
[Fixed]: Transcend USB Pen Drive Not Detected/Not Recognized. Recover Data From Unrecognized/Undetectable Transcend USB Pen Drive. JetFlash Online Recovery: The Official Transcend USB Pen Drive Repair Tool.
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Rescue Digital Media
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