9 Successful Ways to Fix Error Code 0xc00d5212 When Playing Video

Getting an error while playing a video can be irritating. Generally, error messages that occur with an error code are tough to understand. One such error is video can’t be played – the video format not supported Windows 10 (0xc00d5212). Well, if you are the one who is facing this error then do not worry. I am saying so because this post contains the great information on how to fix error code 0xc00d5212 when playing video both manually and automatically.

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So, before I proceed further, let’s know what is error code 0xc00d5212?

What Is Error Code 0xc00d5212?

The error code 0xc00d5212 is the common error that has been reported by the users when playing videos on their Windows system. However, if you’ve updated your Windows OS recently then it is possible that you will face an error code 0xc00d5212: can’t play videos on Windows 10/8/7.

The cryptic code 0xc00d5212 pops up to alert you about the issue when you try to open a video file (say .AVI, .MKV, or .MOV) in “Movies & TV” or “Windows Media Player” app on your Windows 10 computer. It can pop up on other apps as well. The following dialog box shows the exact message:

error code

But, when it comes to ‘fix can’t play error. This item was encoded in a format not supported 0xc00d5212 (0xc00d5212)’, you can try the fixes mentioned in the below section of this blog.

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The steps available to repair error code 0xc00d5212: can’t play videos on Windows 10/8/7 are so easy that you don’t even need any technical knowledge.

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Steps To Repair Error Code 0xc00d5212: Can’t Play Videos

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How Do I Fix Error Code 0xc00d5212? (Manually)

Solution #1: Fix Error Code 0xc00d5212 with VLC Media Player

VLC Player is an effective method to resolve video format not supported Windows 10 issue. This is because the VLC media player is capable to support more codecs & file formats than WMP (Windows Media Player). So, simply install and follow these steps of VLC to play your video smoothly:

  • First of all, start the VLC Player, and then go to the Media

VLC player

  • Choose the option Convert or Save 

Convert The Video File Format

  • Now, add input files or streams which you want to be transcoded, after that you’ve to press the Convert or Save option again.
  • And in that Convert window which appears, you’ve to provide your file name for the destination file
  • Next, simply choose the desired input/Codecs from the profile list.

desired input Codec

  • Then, press the “Edit Selected Profile” to check or edit a profile settings
  • After that, you’ve to press on the Start option.

If this solution won’t work, then you can try the next way.

Solution #2: Updating Display Drivers

If there is any compatibility problem for display driver on Windows 10 then an error code 0xc00d5212 might occur. So, in that case, you have to follow these steps to update display drivers to solve this issue:

  • Firstly, press the Win + R keys together and then type msc and hit the Enter to open a Device Manager
  • Next, find Display adapter device and expand the driver icon
  • Then, right-click on driver icon, choose the Update driver software

Search Automatically for Updated Driver Software

  • Now, choose the Browse my computer for a driver software
  • In this step, click on Let me pick from a list of device drivers
  • Choose the option driver according to your device model and installed
  • Finally, restart the PC and see if an error is fixed.

Solution #3: Install the Missing Codec

The error code 0xc00d5212 might be because of one or more supporting codecs which aren’t installed on the system.

Hence, you’ve to install the compatible codecs for that video file format. But, if you wish to download the codecs automatically for WMP (Windows media player) then follow these steps:

  • First of all, go to the Tools and then Options

tools and options

  • After that go to Player in the Windows Media Player.
  • Next, you’ve to choose Download codecs automatically checkbox

How to Fix Windows Media Player Error C00D11B1?

  • Now, click there if you’re prompted to install the codec.

To know more about the codecs – Click this Microsoft’s website.

Solution #4: Update the Windows OS

Well, to update the Windows operating system, you need to simply try the below instructions:

  • Initially, press the WindowsI keys to open the Windows
  • Next, click on the “Update & Security.”


  • In the Window Update section, you have to click the “Check for updates”.

Check for updates

  • After update is successfully installed, “Windows Media Player” and “Movies & TV” problem may no longer exist.
  • Now, restart the computer when prompted.
  • Then, check the video file on any media player. This troubleshooting way will definitely fix the error.

Solution #5: Perform the System Restore

To fix error code 0xc00d5212 when playing video, you can also perform the system restore. So, just try the below steps to solve this error:

Step 1: First, login to the computer as an administrator.

Step 2: Then, click the Windows key and then type the “system restore.”

Step 3: Next, press the Enter to choose the Create a restore point.


Step 4: After that, open the “System Protection” tab and click the System Restore.

Windows 10 problems? Discover how System Restore can help | BT

Step 5: Now, click on Next, and then choose restore point.

Step 6: At this step, confirm disks to restore and then click the Next.

Step 7: Lastly, confirm the restore point and then click on Finish. Restart your PC

After finishing the steps, open your video again to make it run properly.

Solution #6: Uninstall the Multiple Audio Codecs

For this, you need to follow the below steps:

  • Press Windows key, then type the “device manager” and hit Enter
  • Now, double-click on the Sound, video and game controllers. You need to right-click on 3rd party audio device.

sound device...

  • Under Uninstall Device dialog box, you have to choose the “Delete the driver software for this device” checkbox.
  • Next click the Uninstall. Then, restart your PC.

Uninstall The Disk Driver

  • After this, try playing your video by using Movie & TV and then check whether it works or not.

Solution #7: Correct the Registries

Well, changing the registries on your own may be dangerous as the whole system depends on these registries. So, it is suggested to try the professional software that can do this work for you.

When it comes to PCs, it is all about taking things safely. Hence, the professional registry fixer tool can scan the PC for registry entries and corrupt system files. This can take a minute and you’ll be shown the list of stuff that requires to be fixed. Resolve them all immediately.

Solution #8: Changing the Video Format

If you are getting an error “can’t play. This item was encoded in a format not supported 0xc00d5212 (0xc00d5212)then try to convert you video file format. So, you can convert the video format to another format that will play on (WMP) Windows Media Player without any trouble.

To do so, make use of a safe & secure online converter tool to convert your video files by following these steps:

  • Start the conversion tool
  • Select the video which is refusing to play from “Choose Files” option
  • Then, from the drops down menu, select the right format or “preset” resolution that goes with that of your VDU
  • Now, select “Start conversion” button to start the process
  • After that, save your converted video files via clicking the “Download

Why Does An Error Code 0xc00d5212 When Playing Video Occur?

Below I have mentioned the most common causes due to which the error code 0xc00d5212 could occur:

  1. Old display adapters can result in the video playback error.
  2. A corrupt codec that restricts the deployed media player to play a video.
  3. Corrupt entries in Windows 10 system files that can cause misconfiguration.
  4. Incorrect installation, uninstallation, or settings of an app that hamper its workings.
  5. Recovery after virus, spyware, or adware attack that corrupted the video file.
  6. An incompatible file format that is not supported in the media player.
  7. Improper shutdown of your computer that resulted in the system file corruption.

How to Avoid 0xc00d5212 Error Code?

By following the below precautions you can avoid the 0xc00d5212 error:

  1. Although converting videos to different formats is necessary sometimes, it is not advisable to make this habitual. This is because using different online converters only exposes your videos to corruption either from the converter tool or from the process itself.
  2. Always clear your system of virus with an updated antivirus program.
  3. Before you make any changes to your important video files, make sure you create a back-up of all the files.
  4. Ensure you don’t play video files on media players that are not supported.

Time to Verdict

Facing an error code 0xc00d5212 when playing video is very common. But I hope after going through the above sections of this blog, you might have noticed how to fix error code 0XC00D5212 – can’t play videos on Windows 10.

Some reasons lead to throwing error code 0XC00D5212 but there is no need to worry. I am saying because with the help of the above solutions you will be easily able to fix error code 0xc00d5212 when playing video.

If nothing works, then simply download Video Repair tool and try out this video repair software to resolve missing codec 0xc00d5212 MKV file with ease.

That’s it…

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